Kindly note that the Chartered Banker Institute (CBI) will be closed for the Christmas and New Year holidays from Friday, 24 December 2021 to Tuesday, 4 January 2022. CBI will resume operations on Wednesday, 5 January 2022.

For enquiries or matters that require CBI’s review or assistance, kindly expect a delay in the response. Members taking proctored examinations may contact the Pearson VUE customer service team directly at their toll-free number, 1800-880-401, or via the live chat here for assistance.

For further clarification, please contact our Member Services team at [email protected] or call 1300-88-6833 / 03-2602 6833.